What diners say
Synthesized from 18 Google reviews · tap an aspect for the detail
Diners appreciate the family-friendly atmosphere and the convenience of a quick meal, but many express frustration with inconsistent order accuracy and service speed. While the venue has its loyal patrons, a recurring concern is that the food and service quality can vary significantly from visit to visit.
Order Accuracy
Many customers report missing or incorrect items, such as wrong burgers, missing sides, or substitutions without notice. This inconsistency is a common source of disappointment.
Service Speed
Wait times are frequently cited as too long, even when the restaurant is not busy. Some diners have experienced delays of 30 minutes or more for simple orders.
Food Quality
Several reviews mention that the food is often served cold or dry, and items like milkshakes and ice cream have been described as melted or poorly prepared.
Customer Service
Interactions with staff are sometimes described as unfriendly or dismissive, and some diners feel that complaints are not handled satisfactorily.
Atmosphere
A few guests note that the restaurant is nice and suitable for children, offering a pleasant environment for families.
Most-loved dishes
AI summary of what 10 dish mentions say about the food
Reviewers rave about the McFlurry al pistacchio, calling it a creamy, nutty standout. The overall vibe is one of guilty-pleasure comfort, with fast-food nostalgia hitting the spot.
“I try the new pistachio McFlurry from McDonald's. The cream isn't very sweet — it kind of balances the sweetness of the frozen McFlurry, and the granella is good. But if I take just the cream on its own, I don't like it. For how much I'm a McDonald's fan and think it's a genius chain, all this hype for a McFlurry that isn't even half as good as the Bacio Perugina one or the Smarties one — this pistachio is a bit of a letdown.”
What creators say
6 creators have covered McDonald's. Most active: Secondo Luca, Giovanni Fois, Mochohf
Shorts 2
Videos 4
Luca finds the new McDonald's Big Arch overpriced, poorly constructed, and not worth the €9.50, recommending the classic Big Tasty instead.
Dishes mentioned
Big Arch
This burger is huge, really full of stuff, but it's a mess. It reminds me of the Big Tasty — same bread and same meat — with iceberg lettuce like the Big Mac and a sauce similar to the Crispy one. It's impossible to eat; as soon as you move it, it falls apart. There's a sour aftertaste from both the pickles and the sauce, and the onions are cut into huge chunks, like T-Rex fingernails. The cheese isn't melted at all, just like plastic. For €9.50, I think it's crazy. I'd rather have a Big Tasty any day. Try it if you're curious, but don't go out of your way.
- Secondo LucaMixed
3,20€ X 145 gr di PATATINE 🍟 UN FURTO 😱 · @ 0:04
McDonald's fries are the classic, familiar option but lose in quantity and crispiness compared to Burger King.
Dishes mentioned
- Patatine Fritte
The creator ordered McDonald's delivery and was pleasantly surprised by the new Gran Crispy Sweet Onion & Bacon Jam, rating it 6.5/10 and saying it almost improves the classic crispy McBacon.
Dishes mentioned
Gran Crispy Sweet Onion & Bacon Jam
I tried the new Gran Crispy with sweet onion and bacon jam. The sauce is only in the center, which is weird, but it starts like a classic crispy McBacon, then a pleasant sweetness from the jam comes through and doesn't disturb the rest of the ingredients. I'm pleasantly surprised. I'd give it a 6.5 out of 10. It almost improves the crispy McBacon.
Gran Crispy Chicken
I got the classic crispy chicken version. Honestly, I think it's one of the best sandwiches McDonald's has ever made.
Patatine Fritte
I only got the fries because they came in the menu. Many people love them, but I really don't like McDonald's fries.
The creator finds the McDonald's My Selection BBQ burger poorly executed, overpriced, and not worth the money.
Dishes mentioned
My Selection BBQ
The color arrangement of the ingredients is disturbing, almost a punch in the eye. The sauce reminds me of bodily fluids. The meat seems excessively cooked, brought to too high a temperature for too long, losing its juices, drying out, becoming almost difficult to chew. The texture is like chewing gum. The salad doesn't give the freshness it should, the leaves are sad. The bun is tough, really overcooked. The barbecue sauce is barely noticeable. The emmental cheese is sweet, the barbecue sauce is sweet, the onion is sweet, the salad is bland, and the bacon is savory but not enough to create balance. It's overpriced at €8. Overall, it's not good.
